# Field isn't remembering user entries **URL:** \ **Category:** Support\ **Created:** [November 8, 2023, 7:27pm UTC](https://community.feathery.io/t/field-isnt-remembering-user-entries/274 "2023-11-08T19:27:38Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![jferry](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@jferry](https://community.feathery.io/u/jferry)\ **Post date:** [November 8, 2023, 7:27pm UTC](https://community.feathery.io/t/field-isnt-remembering-user-entries/274/1 "2023-11-08T19:27:38Z")
We have a checkbox that’s not remembering the user’s selection when they return to the page. Every field is remembered upon refresh, except this checkbox. In the form’s Settings, the option to ‘Remember User Entries’ is selected. Can you help? ---
**Author:** ![peter](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.feathery.io/peter/32/7_2.png) [@peter](https://community.feathery.io/u/peter)\ **Post date:** [November 8, 2023, 7:31pm UTC](https://community.feathery.io/t/field-isnt-remembering-user-entries/274/2 "2023-11-08T19:31:37Z")
What’s the id of the checkbox and what form/step is it on? ---
**Author:** ![jferry](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@jferry](https://community.feathery.io/u/jferry)\ **Post date:** [November 8, 2023, 7:55pm UTC](https://community.feathery.io/t/field-isnt-remembering-user-entries/274/3 "2023-11-08T19:55:39Z")
- The form is GCC Form v1.1 - The step is ‘Final’ - The checkbox ID is ‘cashback-opt-in’ ---
**Author:** ![peter](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.feathery.io/peter/32/7_2.png) [@peter](https://community.feathery.io/u/peter)\ **Post date:** [November 8, 2023, 8:18pm UTC](https://community.feathery.io/t/field-isnt-remembering-user-entries/274/4 "2023-11-08T20:18:46Z")
I checked the checkbox, clicked submit, then refreshed the page and the checkbox is still checked