# First Step not working when clicking on button elements

**URL:** <https://community.feathery.io/t/first-step-not-working-when-clicking-on-button-elements/1391>\
**Category:** Support\
**Created:** [April 18, 2025, 8:59am UTC](https://community.feathery.io/t/first-step-not-working-when-clicking-on-button-elements/1391 "2025-04-18T08:59:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ibrox375](https://avatars.discourse-cdn.com/v4/letter/i/f05b48/32.png) [@ibrox375](https://community.feathery.io/u/ibrox375)\
**Post date:** [April 18, 2025, 8:59am UTC](https://community.feathery.io/t/first-step-not-working-when-clicking-on-button-elements/1391/1 "2025-04-18T08:59:05Z")

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First step works absolutely fine on live form and test form

But on the actual page none of the buttons are working on first step

> **[Total Hair - FUE (04/25) - With Quiz](https://join.totalhairrestoration.ie/fue-transplant)**

Using swipepages to build pages and using feathery on plenty of other pages built in swipepages so not that issue.

Account under [simon@calvamedia.co.uk](mailto:simon@calvamedia.co.uk)  
Form name: THR V3

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**Author:** ![Kenny](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@Kenny](https://community.feathery.io/u/Kenny)\
**Post date:** [April 18, 2025, 9:44am UTC](https://community.feathery.io/t/first-step-not-working-when-clicking-on-button-elements/1391/2 "2025-04-18T09:44:15Z")

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Hi @ibrox375 ,

We will replicate the issue you experienced to narrow down the possible issues. Is this the only embedded form that is experiencing this behaviour?

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<div class="post-metadata">

**Author:** ![ibrox375](https://avatars.discourse-cdn.com/v4/letter/i/f05b48/32.png) [@ibrox375](https://community.feathery.io/u/ibrox375)\
**Post date:** [April 19, 2025, 4:50pm UTC](https://community.feathery.io/t/first-step-not-working-when-clicking-on-button-elements/1391/3 "2025-04-19T16:50:23Z")

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Yes only one.

Any luck finding the issue?

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**Author:** ![Kenny](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@Kenny](https://community.feathery.io/u/Kenny)\
**Post date:** [April 21, 2025, 4:45am UTC](https://community.feathery.io/t/first-step-not-working-when-clicking-on-button-elements/1391/4 "2025-04-21T04:45:41Z")

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Hi @ibrox375,

I’ve forwarded the issue you encountered to our engineers, and they’re currently looking into it. I’ll keep you updated on this thread as soon as there are any developments.

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<div class="post-metadata">

**Author:** ![ibrox375](https://avatars.discourse-cdn.com/v4/letter/i/f05b48/32.png) [@ibrox375](https://community.feathery.io/u/ibrox375)\
**Post date:** [April 24, 2025, 9:05am UTC](https://community.feathery.io/t/first-step-not-working-when-clicking-on-button-elements/1391/5 "2025-04-24T09:05:56Z")

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Is there any update? Thanks

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**Author:** ![Kenny](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@Kenny](https://community.feathery.io/u/Kenny)\
**Post date:** [April 25, 2025, 1:53am UTC](https://community.feathery.io/t/first-step-not-working-when-clicking-on-button-elements/1391/6 "2025-04-25T01:53:44Z")

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Hi @ibrox375 ,

We can’t seem to replicate the issue you experienced in a deployed environment. Can you share how you embedded your form into your site? I have sent you my direct email.