# I don't receive completed forms **URL:** \ **Category:** Support\ **Created:** [March 25, 2025, 4:41pm UTC](https://community.feathery.io/t/i-dont-receive-completed-forms/1372 "2025-03-25T16:41:40Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![PL15](https://avatars.discourse-cdn.com/v4/letter/p/8797f3/32.png) [@PL15](https://community.feathery.io/u/PL15)\ **Post date:** [March 25, 2025, 4:41pm UTC](https://community.feathery.io/t/i-dont-receive-completed-forms/1372/1 "2025-03-25T16:41:40Z")
Hello, I’ve made all my forms and ready to put it on my website, but when I try by my side (i click on live form or Submission link) and complete all the forms, i never receive it completed my email, what I need to do to receive completed forms? Thanks ---
**Author:** ![PL15](https://avatars.discourse-cdn.com/v4/letter/p/8797f3/32.png) [@PL15](https://community.feathery.io/u/PL15)\ **Post date:** [March 25, 2025, 7:19pm UTC](https://community.feathery.io/t/i-dont-receive-completed-forms/1372/2 "2025-03-25T19:19:49Z")
Also, is it normal that my ‘‘live form’’ is still always completed like my last time and not refreshing to 0 ? Which link should i put on my website so customer can make their insurance quote, the Submission link or live one? Thanks again ---
**Author:** ![eri](https://avatars.discourse-cdn.com/v4/letter/e/8baadc/32.png) [@eri](https://community.feathery.io/u/eri)\ **Post date:** [March 25, 2025, 7:35pm UTC](https://community.feathery.io/t/i-dont-receive-completed-forms/1372/3 "2025-03-25T19:35:27Z")
Hello there, you would need to set up the appropriate [Email Integration](https://www.feathery.io/integrations/email#setup) action to receive emails related to form submissions. For the other concern, this has to do with User Tracking which you can turn off in the form settings to refresh the form per page refresh. ---
**Author:** ![PL15](https://avatars.discourse-cdn.com/v4/letter/p/8797f3/32.png) [@PL15](https://community.feathery.io/u/PL15)\ **Post date:** [March 25, 2025, 7:56pm UTC](https://community.feathery.io/t/i-dont-receive-completed-forms/1372/4 "2025-03-25T19:56:32Z")
Hello, Thanks for the fast return. So if I understand well (sry english isnt my 1st language), i turned off ‘‘remember user’’ in user tracking, so yeah live is now to 0, but for my website which link i put ? The one that live form give me or the one that ‘‘Share Submisson Link’’ give me? For the email, what I see is that if I do the integration, it’s to send email to the user that did the form. What I want is that when someone completed my form, i automatically receive it by email. Don’t know if my question is well formuled. Thanks again ---
**Author:** ![eri](https://avatars.discourse-cdn.com/v4/letter/e/8baadc/32.png) [@eri](https://community.feathery.io/u/eri)\ **Post date:** [March 25, 2025, 8:04pm UTC](https://community.feathery.io/t/i-dont-receive-completed-forms/1372/5 "2025-03-25T20:04:29Z")
The live form is fine for general purposes (different individual submissions). Share Submission Link is a bit different due to the following: ![image](https://canada1.discourse-cdn.com/flex030/uploads/feathery/original/1X/ecbbdf1ae78ade669291c131fd9ec9ddde8655db.png) The email recipient is only to whoever you set it. You can type in your own fixed email address as the recipient so it directly goes to you only. ---
**Author:** ![PL15](https://avatars.discourse-cdn.com/v4/letter/p/8797f3/32.png) [@PL15](https://community.feathery.io/u/PL15)\ **Post date:** [March 26, 2025, 12:31pm UTC](https://community.feathery.io/t/i-dont-receive-completed-forms/1372/6 "2025-03-26T12:31:45Z")
Hello, thanks, i did put my email adress as the recipient, but I don’t receive the forms my email, i can see in the ‘‘results’’ that its completed cbaa8dde-727e-4251-92fe-138364b6107a Completed - 40 fields Mar 26, 2025 at 8:18 AM But still dont receive it by email when completed, something i did wrong? ---
**Author:** ![PL15](https://avatars.discourse-cdn.com/v4/letter/p/8797f3/32.png) [@PL15](https://community.feathery.io/u/PL15)\ **Post date:** [March 26, 2025, 1:29pm UTC](https://community.feathery.io/t/i-dont-receive-completed-forms/1372/7 "2025-03-26T13:29:14Z")
looks like its been put on a waiting list (for security), ill ask my IT department