# URGENT: form stopped registering completions at 9:30pm MST last night **URL:** \ **Category:** Support\ **Created:** [October 31, 2024, 2:38pm UTC](https://community.feathery.io/t/urgent-form-stopped-registering-completions-at-9-30pm-mst-last-night/1113 "2024-10-31T14:38:23Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![adrianne](https://avatars.discourse-cdn.com/v4/letter/a/278dde/32.png) [@adrianne](https://community.feathery.io/u/adrianne)\ **Post date:** [October 31, 2024, 2:38pm UTC](https://community.feathery.io/t/urgent-form-stopped-registering-completions-at-9-30pm-mst-last-night/1113/1 "2024-10-31T14:38:24Z")
Form results for our New User Onboarding Form (PROD) are missing since 9:30pm MST last night (barring 2 submissions, one at 3:30 and one just now which was me testing) Additionally our form view and completion events are not firing Our analytics are showing users signing up, and completing steps after the survey, additionally I just ran through the process and I am seeing the form and am able to complete it. ---
**Author:** ![adrianne](https://avatars.discourse-cdn.com/v4/letter/a/278dde/32.png) [@adrianne](https://community.feathery.io/u/adrianne)\ **Post date:** [October 31, 2024, 2:40pm UTC](https://community.feathery.io/t/urgent-form-stopped-registering-completions-at-9-30pm-mst-last-night/1113/2 "2024-10-31T14:40:02Z")
when mission critical stuff like this goes down it’s really frustrating to not have a live support chat btw ---
**Author:** ![adrianne](https://avatars.discourse-cdn.com/v4/letter/a/278dde/32.png) [@adrianne](https://community.feathery.io/u/adrianne)\ **Post date:** [October 31, 2024, 2:45pm UTC](https://community.feathery.io/t/urgent-form-stopped-registering-completions-at-9-30pm-mst-last-night/1113/3 "2024-10-31T14:45:16Z")
Update: I just went through our sign up process again but this time used my personal email instead of my work email and the entire form was skipped. ---
**Author:** ![eri](https://avatars.discourse-cdn.com/v4/letter/e/8baadc/32.png) [@eri](https://community.feathery.io/u/eri)\ **Post date:** [October 31, 2024, 2:56pm UTC](https://community.feathery.io/t/urgent-form-stopped-registering-completions-at-9-30pm-mst-last-night/1113/4 "2024-10-31T14:56:32Z")
will look into it! is it just one form with this issue? ---
**Author:** ![eri](https://avatars.discourse-cdn.com/v4/letter/e/8baadc/32.png) [@eri](https://community.feathery.io/u/eri)\ **Post date:** [October 31, 2024, 3:04pm UTC](https://community.feathery.io/t/urgent-form-stopped-registering-completions-at-9-30pm-mst-last-night/1113/5 "2024-10-31T15:04:58Z")
@adrianne i assume your form is embedded. can you share with us where and how you do this part: _Update: I just went through our sign up process again but this time used my personal email instead of my work email and the entire form was skipped._ ---
**Author:** ![adrianne](https://avatars.discourse-cdn.com/v4/letter/a/278dde/32.png) [@adrianne](https://community.feathery.io/u/adrianne)\ **Post date:** [October 31, 2024, 3:13pm UTC](https://community.feathery.io/t/urgent-form-stopped-registering-completions-at-9-30pm-mst-last-night/1113/6 "2024-10-31T15:13:52Z")
Hey @eri just got confirmation this was an issue on our end and we have fixed it. Someone on eng updated our db last night and it reset a flag for the form 🤐 ---
**Author:** ![eri](https://avatars.discourse-cdn.com/v4/letter/e/8baadc/32.png) [@eri](https://community.feathery.io/u/eri)\ **Post date:** [October 31, 2024, 3:21pm UTC](https://community.feathery.io/t/urgent-form-stopped-registering-completions-at-9-30pm-mst-last-night/1113/7 "2024-10-31T15:21:52Z")
@adrianne okay, thanks for confirming!