Changed a section of the form and can no longer access the photo submissions of that section although I know applicants submitted them. How can I access these results?
Hey there - unfortunately deleting fields will also delete its corresponding submission data as results are always tied to current active form fields.
Thanks for the response. Is there no way to retrieve them? Even if we pay for it? It didn’t notify me of anything being deleted
Is there no way to retrieve them? Even if we pay for it?
I have AWS links to the photos themselves which can make it easier to locate them in your cloud space. I also have the submission ID, IP addresses and date& time already prepped if it makes them easier to locate. I also have the old container linked directly to another form if that makes it easier.
These are really essential photos for our company and will delay us significantly. Please let me know if there is anything we can do about it.
Hi there - still confirming what we can do here with our data managers. Can you share this file with the details over here to me via PM?