PIN input autofilling

Support
1

I have a PIN input element on one of my forms but when I re-access the form through the link the PIN auto-fills from when I previously entered it. Is there a way to stop it auto-filling?

2

Hi Katy, just to clarify—when you navigate to the step, is the PIN field already filled, or does it show as a dropdown suggestion when you select it?

3

Hi Kenny, the PIN is already filled

4

I may need to look at your form, what is the form name?

5

It is called Compliance Weekly Assessments

6

You can create a new rule, set the trigger to “Form is loaded,” and select the step where your PIN input is located. Then, in the advanced logic section, add the following code:

PinInput1.value = "";

This ensures that every time a user reaches this step, the PIN input will be blank.

Make sure to update PinInput1 to match the actual name of your PIN input field.