Hi, why when I click ‘open form submission’ on one of the submissions to my ‘Woodchurch Group Activities Recording’ form does it take me straight to the ‘You have successfully filled out the form.’ and doesn’t show me the actual form fields etc.
Hello, was there any update on this please?
Hi, Our apologies for the late response.
We initiated an investigation if this occurs only on a certain form or all of the forms on your account, checked if there are certain scenarios that could trigger this etc.
I have filed a ticket for our engineers to see what went wrong and should have an answer soon.
I’ll let you know as soon as a resolution has been made.
Ok great - thank you!
Hi @KatyCooper ,
This was caused by the “Allow Edits” being turned off, This has been resolved and we will also push a fix so that users would not experience this again by mistake.
Thank you for your help. I have some other forms this is also happening for - where can I access the “allow edits” to switch this on?
Hi @KatyCooper,
It’s on Settings → Form Behavior → Allow Edits.
Hi @KatyCooper ,
My apologies, it is under “User Tracking”