Problems with Forms (logic, CSS, flow, thank you pages)

Support
1

Hi all -

I am trying out Feathery forms - we are currently extensive Formstack Forms users and are assessing Feathery by trying to replicate one of our existing forms to see if we would like to swap over.

I have come across a few problems and am struggling a bit. If anyone can either suggest any help or point me towards docs that might help with these problems specifically I would be most grateful.

  1. Thank you pages. We like to redirect users to specific URLs depending on the responses they have given in the form. This allows us to give specific feedback and to add Google/Bing completion codes to those pages for analytics purposes. I cannot find out how to to this in Feathery. In Formstack there is a logic step that allows to to set custom URL thank you pages (If this answer in Q1 and not the other answer in Q5 type thing. Is there any way of doing this?

  2. CSS. We need to embed the forms on the page (we cannot use iFrames and we cannot go to the Feathery address). The CSS from the site seems to clash with Feathery and I cannot get it to not happen. Here is an example:
    ticks
    As you’ll see the ‘ticks’ are showing on non-selected items, but rotated. Obviously they should be showing nothing!

  3. The schematic flow editor keeps crashing repeatedly with an ‘Oops’ message. (I can only paste one image in this post)
    Anyone got any ideas?

  4. Is there any way to make a whole step not display depending on the answer to a previous question? The form I have been trying to create has many of these and it would be easier (and MUCH more legible in the flow schematic) if I could just skip a step rather than have to assign different links all the time.

I’m sure I will have more questions, but all of these are potential showstoppers for us at the moment. All suggestions very welcome!

Jon

2

Hi there -

  1. You can use the Visual Rule Builder under Logic tab for achieve this. Here’s a reference to conditionally opening URLs: Open URL Action | External Docs
  2. Checkbox styling can be done in the form designer’s right panel. Click on your checkbox group element, go to Style (right panel), scroll to the bottom. You can specify styling for checked and unchecked boxes. For anything that is not looking as is when embedded, please consult with your web developer as that would likely be a website styling overriding the form styling.
  3. Refreshing your page, refreshing/clearing browser can help! Ideally just use one tab at a time when editing a form.
  4. Conditional step navigations can either be set in the Flow tab ( Build Forms | External Docs ) using step connectors and conditions, or in the Logic tab ( Navigate Step Action | External Docs )