I am experiencing an issue that I believe is stemming from me setting up API integration. I went through the process and now it GETs from a google sheet by Feathery ID. But now when I try to publish, it keeps loading to publish but never actually does. I have tried restarting and refreshing. My other forms publish fine, so it may be to do with the API integration, but I don’t know where it could have gone wrong.
Any advice or solutions would be massively appreciated.
Hi @Joe,
This issue can be caused by several factors, primarily an internet connection problem. However, when I checked your form, it looks like the one named “Website - Contact Us” was successfully published.
Did it eventually go through after multiple attempts, or have you not seen it go through at all?
Thanks @Kenny for taking a look. It’s actually the ‘Adviser Fact Find’ form I am having issue with. Sorry I should have specified before
Thanks for this @Joe , We have reported your issue with our engineers, I’ll get back to you as soon as they figure out what went wrong.
@Joe , We have recently made an update, is the issue still occurring on your end?
Hi Kenny, apologies I have been away. This is working now. Thank you
Cool! Let us know if the issue arises again.