Form Previously Working Now Not Working

I created a 2-step form that was previously working perfectly. I tried doing one last test submission before we go live with it and the form is no longer working.

When I click ‘Next’ on Step 1 it does not go to Step 2. If I turn off the ‘Validate & Submit Step’ on the button ‘When Clicked’ settings, it does go to the next step, but then none of the properties and data from Step 1 are retained.

The ‘Remember User’ setting is turned off, and I even tried submitting the form incognito just in case. Still the same result.

Feathery Support replied to my direct inquiry with “This could be a bug issue with the drafts as we could see several attempts with setting up the step connectors. Please try to get the form to a published state first before further tests. Your original and the current set up is correct (Validate & Submit Step must be on when navigating forward).” However, the form is live and published, not in draft mode, so this bug does not seem to be the issue.

Thank you in advance for your help!

Hi there, we’re gonna look into this!

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Hi @jhazy , the issue has been identified and fixed was applied on form Decorative Films: Sample Order Form1 - kindly work on this form moving forward

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Amazing, thank you!!!