Mandatory file upload is not returning data

Hi there,

I have a file upload field called ‘FileUpload’ in a form called ‘Dover Group Activities Recording’ which is mandatory. Despite this, in many of the result submissions this field is returning empty. I have also been given feedback from users that this field is empty when they go back to the submission, despite them having submitted jpg photos in the field. Please could you assist?

This problem is also occurring in the other forms I have with the suffix ‘Group Activities Recording’ (the FileUpload field is linked).

Many thanks,

Anna

Hi anna,
Can you try to upload and see if there are any error on the network or console in the browser?

Hi Kenny,

I did this and there were no errors on the console in the browser.

Hi annagraham,

Its possible that the form was submitted even the upload was still ongoing or so. What I can advise is to add a rule that disables the button until the upload is complete and has contents.

Hi @annagraham,

Can you try this.

Hi @Kenny,

Thank you for your help. I have tried this and will let you know once I have feedback.

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