New Form Generated via API not working

Support
1

I generated a new form using the rest api.

Here is the link to the editor

Here is the JSON body i used to create the form:

{
  "form_name": "Mass Tort- NEW - Silicosis",
  "template_form_id": "XmYpWq",
  "steps": [
    {
      "step_id": "Have you worked as a countertop",
      "template_step_id": "Were you injured?",
      "origin": true,
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174000",
          "text": "Have you worked as a countertop installer and/or stone fabricator?"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "Have you worked with quartz",
      "template_step_id": "Were you injured?",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174001",
          "text": "Have you worked with quartz and/or other manmade (engineered) stone for 1 year or longer?"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "How many years have you worked",
      "template_step_id": "How did the accident happen?",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174002",
          "text": "How many years have you worked/did you work with quartz and/or other manmade (engineered) stone?\n\nHelp text: if IP has worked for less than 1 year, please choose \"0\""
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "Names of stones you have worked with",
      "template_step_id": "Describe Your Injuries",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174003",
          "text": "Names of stone(s) you have worked with?"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "What are your job duties",
      "template_step_id": "Describe Your Injuries",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174004",
          "text": "What are/were your job duties?"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "Names of places you have worked",
      "template_step_id": "How did the accident happen?",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174005",
          "text": "Name(s) of place(s) you have worked"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "Have you suffered from illnesses",
      "template_step_id": "Describe Your Injuries",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174006",
          "text": "Have you suffered from any of the following illnesses after being exposed?"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "If other please describe",
      "template_step_id": "How did the accident happen?",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174007",
          "text": "If other, please describe"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "Date of diagnosis",
      "template_step_id": "When did your accident happen?",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174008",
          "text": "Date of diagnosis\n\nHelp text: If no diagnosis, please use date of injury"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "State of diagnosis",
      "template_step_id": "Where did the accident happen?",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174009",
          "text": "State of diagnosis"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "City of diagnosis",
      "template_step_id": "Where did the accident happen?",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174010",
          "text": "City of diagnosis"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "Currently represented by attorney",
      "template_step_id": "Were you injured?",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174011",
          "text": "Currently/Previously represented by an attorney"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    },
    {
      "step_id": "Accepted settlement offers",
      "template_step_id": "Were you injured?",
      "fields": [],
      "texts": [
        {
          "id": "123e4567-e89b-12d3-a456-426614174012",
          "text": "Accepted settlement offers for injuries"
        }
      ],
      "buttons": [],
      "images": [],
      "progress_bars": []
    }
  ],
  "navigation_rules": []
}

The form was successfully created via API but the editor is not working.
“Something happened while loading your page.”

2

We will take a look!

3

Hi @eri following up on the above.
Thank you!

4

Hi there, the error is due to an invalid data passed in the API but the team is still looking into the specific data in question!

1 Like
5

The form should now be accessible.

1 Like
6

Thanks @eri I appreciate you getting back to me.

I am now able to access the form although it seems the Live Form version is not accessible.

Screenshot 2025-03-20 at 12.10.30 PM
Screenshot 2025-03-20 at 12.10.30 PM866×1068 72.9 KB

A couple other items.

  1. I am hoping to create a system to generate many forms via the REST API.
    Is there anything I should keep in mind with the data I pass to ensure we don’t run into the same issues again?
  2. I believe we copied the form ID XmYpWq to generate this new form via API. Though it seems non of the custom logic was copied over. Is there anything I need to add to ensure this works?
7

Hey @bercohen , your request data should’ve been correct and we’re looking into the root cause of why this case happens. As for logic rules, you would have to include the logic_rules parameters get these copied over.

8

Thanks @eri
I guess the issue hasn’t been solved yet, but I ran the creation again and am having the same experience of the form not being accessible.
Here is the form editor for the second attempt.

Related question: I was trying to use the API to pull a form schema for reference and I hit an API error. Not sure if I’m missing something (API token deleted intentionally)

Screenshot 2025-03-25 at 12.57.09 PM
Screenshot 2025-03-25 at 12.57.09 PM3002×1652 261 KB

9

Hey @bercohen , the issue is related to the origin step. You would have to set the same origin step as the template form. This should resolve the issue for now.

For retrieving a form schema, the endpoint is: https://api.feathery.io/api/form/<form_id>/
(the forward slash at the end is required)

10

Hey @bercohen , the form creation API issue should be totally resolved now. Your original payload should not run into an issue anymore.
(Origin now works as expected. It is required to be set on at least one step and not necessarily on the same step of the template form.)

1 Like