No link to files uploaded to Google Drive recorded in form response (unlike the default upload to aws)?

Support
1

Hi all,
We recently upgraded to the premium plan in order to leverage the Google Drive integration.
We have a form with images to upload - my understanding was that using this Google Drive integration would work similarly to the default AWS bucket where:

  1. a file is uploaded to the form
  2. feathery puts that file in a bucket, and
  3. provides a link to the form in the response field

This works well, I can look at a response and view the uploaded files which are linked. The only problem is the AWS link has an expiry period of 1 week.

I was hoping the Google Drive integration would exactly the same, except changing the storage area to Google Drive.
However, it does not seem to provide a link to the uploaded file in Google Drive, so there’s no way to get to the uploaded files from the response

Have I missed something obvious? I’m unsure of the value of the integration if there is no obvious link between the responses and the files that are uploaded

2

Much like other external integrations, the Google Drive integration is designed to enhance your external workflow. It allows you to access and manage the files directly from Google Drive, rather than going through the form results every single time. In the integration configuration, you can set the name of the files to your own format. You can use form field values here so you could be sure as to which form submissions the files are from.

3

Thanks for the response!

In our process, we are dropping the form inputs into a spreadsheet and using that as the primary user access/review method. Having a direct link from the row of form input to the Pics in Drive (or whatever storage) is a convenience function.

I understand your rationale, but our users then need to open two windows to review the inputs and manually map the form results to the files in google drive - this is inconvenient to the point of unusable, as well as prone to error.

Prior to having the Premium integrations, I used a google appscript function to download the files from aws, upload to google drive and replace the link in the results with the new gdrive file link - this is the functionality I was expecting to be able to replicate in the feathery Google Drive integration

Yep, as mentioned above this is not suitable for our particular user workflows.