Unable to add OpenAI events via the Form Builder

Hello,

I reached out to your support team regarding the inability to access OpenAI events in the form builder.

I have successfully connected my OpenAI API key and user prompt, however I cannot see any option to add the actual OpenAI event in the Form Builder.

Can you please ensure this is enabled for my account? Account email is milestones.it.solutions@gmail.com

If any further details are required, please let me know.

Thanks & KR,
Sanjay

Hi @Milestones ,

When you say event, are you pertaining to event that will trigger the integration?

Hi Kenny,

Yes exactly. I successfully connected my API key which includes my prompt from OpenAI that is now set to the “Form Complete” trigger in your Integrations section.

How do I now call this trigger based on user submissions in my form? Currently I see no option to do this, only the basic elements.

BR, Sanjay

The OpenAI integration will only be triggered once the Form is Completed. You’ll need to change that in case you wanted it to be triggered the other way. Here are the list of triggers you can use. Event Triggers | Feathery Docs

Hi Kenny,

Basically what I am trying to do is display a GPT response based on a simple user submission using my OpenAI key / pre-configured prompt.

I couldn’t find anywhere to output a response using the method above so now I am trying the API connector. I was able to set it up successfully using my OpenAI key but am having difficulties getting it to display a response in my form. Any suggestions on how I can do this? I tried using Text Field but couldn’t find anywhere to configure the GPT response.

Hi Kenny,

Any updates on the query above?

Hi @Milestones ,

Our OpenAI integration only sends a chat to your model. If you wish to get the response and display it, you need to use our API connector and set it up there. Just go to Advanced Logic → API Connector. Once the API is set up, you just need to map which field the response will be passed into. Let me know if you need further help on setting this up.

Hi Kenny,

Thanks for the response. I was able to get the API connector working but in order to view the response I needed to setup a logic rule which is only possible on the test form. Can you please let me know what plan I would need in order to do this on the live form?

Also, is there any way to render HTML or markdown output from GPT properly on the form? Right now it’s just showing raw text in the response field. If not supported, is there a workaround to visually improve the formatting?

Hi @Milestones,

You may pass the HTML on a container to render it. You can also inquire about the pricing and reach to our sales team by filling out this form.

Hi Kenny,

Can you please confirm if there is any way to achieve the above with the free plan? I would like to try this out before committing to any paid plans, but from what I gather this is not possible without setting up logic rules on the live form.

Hi @Milestones ,

You can test the functionalities via test form. For inquiries about the price and plans, Please reach out to our sales team via this form .