Feedback form: Remind me later

Support
1

I created a form designated to collect feedback.

I would like to add two functionalities to it:

  1. Remind me later - close the form but show it again at a later stage
  2. Skip feedback form - for users who doesn’t want to fill it up at all

How can I achieve that?

2

Hi oren,

  1. What do you mean by show it again at a later stage? Like how are you planning to implement/embed the form?
  2. You can create a button for it. Just make sure to set your other form fields as optional.
3

Hi!

I’m implementing the form inside our platform and planning to show it to users after they did some action in it.
Once completed, I’m not expecting the user to see the form again. As of such, I would like to give the user the option to say - “I don’t want to fill it now, show it to me again at a later stage”.
As for question number 2 - how do I make sure that the user will not see the form again?

4

Hi team, still waiting on the answer here…

5

Hi there, those behaviors are more like something controlled externally, as in through your website and not the form itself.

For number 1, as long as Remember User setting is on - continuing the form should be no problem. But whether its rendered on the site or not (“how do i make sure that the user will not see the form again”) should be controlled by you on the site.

6

To add some more color on the second question:

  • to implement a skip button, you can just uncheck the Validate and Submit Step checkbox under the button actions for a given button.
  • if you keep user tracking on in your form setting, you can set the form completion behavior to “disable edits” so the user can’t modify a completed form
7

Maybe I’m not clear.

We’re calling the form every time, but you are not loading it as it marked as completed on your end.

That behavior is what I expect, if a user has completed the form.

The question is, how can I make you not save that user as a user that completed the form, and load the form again when I ask for it.

8

You can use this function to update the user ID we’re tracking in your embedded forms, causing a completely new form session to appear: updateUserId() | Feathery Docs