When trying to use the live form link I am receiving a ERR_SSL_PROTOCOL_ERROR code. Please assist
This issue rarely comes up and only on some specific internet providers. Are you able to check if this is the case with using a different internet/mobile data?
I have attempted to access in cognito. I have previously been able to access this form using the same internet connection and browser.
Hi Eri,
This is a high priority to be resolved. I need this link to be active today for an entity to complete by noon. Cal we schedule a call to reso
lve?
Hi Anna, I’m able to access this link on my end and this really would usually be internet connection dependent. Something may have change on your current provider. Can you try this on a different connection and confirm?
We’d usually advise on getting a sub/custom domain as a workaround but these options are not available in a free plan.
When trying to access over my phone I receive an error code stating that it is of suspicious site.
How would having a sub/custom domain resolve this issue?